Clinician Burnout is a Medical Diagnosis!

Free CME credits for our frontline heroes in Urgent Care & Emergency Medicine

Long before the pandemic, clinician burnout was a public health epidemic — one that had been building for years as many providers ignored the symptoms while health care systems chose not to focus on the problem altogether. COVID-19 has placed an even greater strain on all clinicians, and the time to reflect and focus on these issues is now.

The Master Clinicians Mentors for this Education Bundle

Master the Art of Medicine by Learning from the Best!

Glenn Harnett, MD

Dr. Harnett served as the Chief Medical Officer for American Family Care where he was a key executive responsible for it's growth from 24 to 170+ clinics during a 5-year span, leading AFC to become the second largest private urgent care operator in the US. While at AFC, Dr. Harnett also provided oversight for Joint Venture designs, Laboratory operations, Risk Management, Quality Assurance, Physician Scheduling, Physician Recruitment, Physician Liaison, Patient Advocate, Nursing, and Credentialing Departments. Prior to his work at AFC, Dr. Harnett was the Emergency Department Medical Director for Coastal Carolina Medical Center in Bluffton, SC (whose emergency department received a Tenet 5-star patient satisfaction rating under his leadership) and Meadows Regional Medical Center in Vidalia, GA. Dr. Harnett earned a BA in Psychology at the University of New Hampshire and his MD at the Medical College of Georgia. He completed his residency in Emergency Medicine at Emory University and was Chief Resident at Grady Hospital in Atlanta, GA. He is a trustee of the Urgent Care Association of America's (UCAOA) Foundation and has also served as the Urgent Care Advisor to George Washington University's Antibiotic Resistance Action Center. Dr. Harnett's many awards and recognition include Most Outstanding Resident 2004 Emory University Department of Emergency Medicine. He was named the Emory Physician Assistant Resident Teacher of the Year was chosen as the Physician of the Year by his peers and hospital staff at Coastal Carolina Medical Center.

Frank Illuzzi, MD, FACEP

Emergency Medicine Physician and Medical Director of Specialty Services Fairfield Region Hartford Healthcare Medical Group

Dr. Frank Illuzzi is a practicing board-certified Physician in Emergency Medicine, partner and immediate past Chief Medical Officer at CityMD, a regional urgent care group with 140 locations throughout the New York City metro area, and the Fairfield County Medical Director for Hartford Healthcare Medical Group. Prior to joining CityMD, Dr. Illuzzi was the Chairman of Emergency Medicine at St. Vincent’s Medical Center in Bridgeport, CT, and held an academic appointment as Associate Professor of Emergency Medicine at the Frank Netter School of Medicine at Quinnipiac University. During his tenure in hospital based care he served in numerous clinical, academic, and leadership roles. Dr. Illuzzi has published articles and textbook chapters in his various areas of academic interest, with his current focus on COVID-19 screening and testing, antibiotic stewardship in the UCC setting, population health issues, specifically Public Health Screenings such as Tobacco cessation intervention, Hypertension awareness, Pediatric asthma, and Diabetes screening in alternative settings like the ER and the Urgent Care clinic. He is a sought after lecturer for national medical conferences on topics that include: Quality and Patient Safety, Antibiotic Stewardship, Physician Leadership, Patient Throughput and Workflow, and Delivering on the Patient Experience. Dr. Illuzzi was born in Brooklyn, NY. He received a bachelor’s degree from the University of Notre Dame and his medical degree from Georgetown University School of Medicine. He completed a residency in Emergency Medicine at Long Island Jewish/Albert Einstein College of Medicine, where he received the honor of Chief Resident. He completed a fellowship with AHA/NPSF in Patient Safety Leadership in 2009.

Clinician Burnout Lecture & Podcast Bundle (2 CME credits)

Continuing Medical Education

Credit Designation: This internet enduring material is designated for a maximum of 2 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. CME credit approval pending.


Charitable Contributions

10% of your purchase will go to a Healthcare Charity

Since early 2020, Master Clinicians has donated ten percent of quarterly sales to local and national charities to support the healthcare community. The tradition continues. If you have a healthcare related charity that would be a great candidate for our donations, please reach out and let us know! Email us at

Thank you!