Master Clinicians Lecture Series - Learn Online Now

Doc, I want a Z-Pack! How many times have we heard this? As clinicians, we want to make our patients happy but we also know we cant indiscriminately prescribe antibiotics. With growing antibiotic resistance and the CDC looking closer at this issue, what do you do? Learn from our Urgent Care Master Clinicians Mentor about appropriate indications to antibiotics, what to say to patient, keeping antibiotic stewardship while maintaining high patient experience.

  • Antibiotics Resistance is Growing!

    The majority of the causes for URI, bronchitis and pharyngitis are viral. Recent studies shows that Urgent Care Clinicians overprescribed antibiotics for a majority of these cases. Furthermore, the wrong antibiotics are often prescribed for the wrong diagnosis. When we try to push back against patients demand for inappropriate use of antibiotic, our patient experience scores drop. So what do we do? Dr. Frank Illuzzi is part of the CDC Action Committee on Antibiotic Stewardship and shares his insight on what to do in these various case scenarios how some clinicians who can achieve high patient experience score and still prescribe appropriately.

  • Learning Objectives

    After completing this activity, the learner will be able to: 1) Understand current evidence based recommendations for treatment of common inflammation/infection involving the upper respiratory tract and HEENT system 2) Learn skills and tips on properly educating the patient on above yet practice evidence based medicine and achieve higher patient satisfaction. **Please note that this lecture is also part of the Urgent Care Conference On-Demand course**

  • CME at Your Own Pace

    View our audio/video slide recordings with its associated course materials on your own schedule. Stop and start your courses and complete it at your own pace. We understand that education takes time - so refer back to our material and review at anytime. Answer the pre/post test along with the evaluation form after completion of the course to generate your CME certificate.

Course Curriculum

  • 1


    • Welcome!

    • Meet the Mentor - Dr. Frank Illuzzi (CityMD)

    • Before We Begin...

  • 2

    Approach to Antibiotics and Antibiotic Stewardship

    • Video Lecture Introduction

    • VIDEO - Approach to Antibiotics and Antibiotic Stewardship

    • SLIDES - Approach to Antibiotics and Antibiotic Stewardship

  • 3

    Post Conference Quiz & Evaluation

    • Before You Go...

    • Post Course Quiz

    • Post-Course Evaluation

The Master Clinicians Mentor for this Lecture

Master the Art of Urgent Care Medicine by Learning from the Best!

Frank Illuzzi, MD, FACEP

Emergency Medicine Physician and Medical Director of Specialty Services Fairfield Region Hartford Healthcare Medical Group

Dr. Frank Illuzzi is a practicing board-certified Physician in Emergency Medicine, partner and immediate past Chief Medical Officer at CityMD, a regional urgent care group with 140 locations throughout the New York City metro area, and the Fairfield County Medical Director for Hartford Healthcare Medical Group. Prior to joining CityMD, Dr. Illuzzi was the Chairman of Emergency Medicine at St. Vincent’s Medical Center in Bridgeport, CT, and held an academic appointment as Associate Professor of Emergency Medicine at the Frank Netter School of Medicine at Quinnipiac University. During his tenure in hospital based care he served in numerous clinical, academic, and leadership roles. Dr. Illuzzi has published articles and textbook chapters in his various areas of academic interest, with his current focus on COVID-19 screening and testing, antibiotic stewardship in the UCC setting, population health issues, specifically Public Health Screenings such as Tobacco cessation intervention, Hypertension awareness, Pediatric asthma, and Diabetes screening in alternative settings like the ER and the Urgent Care clinic. He is a sought after lecturer for national medical conferences on topics that include: Quality and Patient Safety, Antibiotic Stewardship, Physician Leadership, Patient Throughput and Workflow, and Delivering on the Patient Experience. Dr. Illuzzi was born in Brooklyn, NY. He received a bachelor’s degree from the University of Notre Dame and his medical degree from Georgetown University School of Medicine. He completed a residency in Emergency Medicine at Long Island Jewish/Albert Einstein College of Medicine, where he received the honor of Chief Resident. He completed a fellowship with AHA/NPSF in Patient Safety Leadership in 2009.

Lecture Series: Antibiotic Stewardship

1 CME credits. Lifetime access granted. **Please note that this lecture is also part of the Urgent Care Conference On-Demand course**

Continuing Medical Education

Credit Designation: This internet enduring material is designated for a maximum of 1 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. CME credit approval pending.


Master Clinicians Lecture Series

Antibiotic Stewardship

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