Start with the Basics & the Essentials


This course was created for the new PA, NP or doctor who needs to understand the basics of telemedicine. This high yield 3 hour video course consists of multiple case scenarios going over the most common medical presentations in these virtual care settings. Our Master Clinicians educator from AmWell has designed this bootcamp course to train providers of all levels so they can apply the information right away. Dr. Azad covers the essential information needed when considering a telemedicine position. What type of providers are best suited for this work and how to get hired?

Learn to Manage the Most Common Telemedicine Complaints

Next, our Master Clinicians Educator reviews the management of the most common complaints encountered in telemedicine among the adult and pediatric populations. What is the appropriate approach to management using this new medium? The top telemedicine cases include UTI, COVID, chest pain/SOB, PrEP, insomnia, accidental injuries, concussions, birth control, eye and ear complaints, anxiety, ADHD and depression. All telemedicine providers need to learn the best standards of care.
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High Yield, Engaging and Easy to Remember

This course consists of chapters of video lectures, each with multiple case scenarios going over diagnosis/differentials, evidenced-based management, and treatment. Our standard audio/video slide recordings and course material pdf means you can view the course as many times as needed, at your own schedule and pace. After review of the course, self-practice and completion of a short quiz, your CME certificate will automatically be generated to download. This course is worth 3 CME credits (AMA PRA Category type 1).

Course curriculum

  • 1

    Intro: Welcome to Telemedicine Essentials

    • Welcome!

    • CME Information Statement

    • Pre-Course Quiz

    • Video Lecture Introduction

  • 2

    Telemedicine Bootcamp: What You Need to Know Before Getting Started

    • Meet the Mentor: Dr. Armaghan Azad

    • VIDEO - Telemedicine Bootcamp

    • Slides: Telemedicine Bootcamp

  • 3

    Top Medical Complaints Seen in Telemedicine

    • VIDEO - Top Medical Encounters Seen in Telemedicine

    • HANDOUT - Top Medical Encounters Seen in Telemedicine

  • 4

    Top Psychiatric Complaints Seen in Telemedicine

    • VIDEO - Top Psychiatric Complaints Seen in Telemedicine

    • HANDOUT - Top Psychiatric Complaints Seen in Telemedicine

  • 5

    Post Conference Quiz & Evaluation

    • Post-Course Quiz

    • Before You Go...

    • Post-Course Evaluation

Our Master Clinicians Mentor

Master the Art of Medicine by Learning from the Best!

Armaghan Azad, MD, MPH

Amwell - Attending Physician

Dr. Armaghan Azad (aka Dr. Armi) is a double board-certified physician who has been practicing medicine for over 15 years. She is board-certified by the American Board of Family Medicine and is a Diplomate of the American Board of Lifestyle Medicine. Prior to going to medical school, she obtained a Masters in Public Health from Loma Linda University. Her most recent accomplishment includes graduating from IIN as a certified Health Coach.

Continuing Medical Education

Accreditation: This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of Oakstone Publishing and Master Clinicians, LLC. Oakstone Publishing is accredited by the ACCME to provide continuing medical education for physicians.

Credit Designation: Oakstone Publishing designates this enduring material for a maximum of 3 AMA PRA Category 1 CreditTM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Telemedicine Essentials

3 CME credits. *10% of proceeds are donated to charity. Details below.

Charitable Contributions

10% of your purchase will go to a Healthcare Charity

Since early 2020, Master Clinicians has donated ten percent of quarterly sales to local and national charities to support the healthcare community. The tradition continues. If you have a healthcare related charity that would be a great candidate for our donations, please reach out and let us know! Email us at

Thank you!